The SMS feature in the Communication module allows teachers to send direct text messages to students, parents, or groups. This is a dedicated communication channel used for quick and urgent updates.
Purpose
The SMS feature helps teachers to:
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Send short and immediate messages
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Communicate urgent updates quickly
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Reach recipients who may not check in-app messages or email
Accessing SMS
Navigate to:
Left Menu → Communication → SMS
Click “Send New SMS” to open the SMS screen.
SMS Screen Overview
The SMS screen includes the following fields:
1. Recipients
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Add individual users (students, parents, staff)
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Select from Groups for bulk messaging
2. Groups
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Displays selected group(s) (if any)
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Helps send SMS to multiple recipients instantly
3. Description (Message Content)
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Main content field for the SMS
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Typically short and concise
Sending an SMS
To send an SMS:
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Click Send New SMS
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Add recipient(s) or select group(s)
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Enter message in Description field
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Click Send SMS
When to Use SMS
Use SMS for:
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Urgent announcements
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Schedule changes
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Quick reminders
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Emergency notifications
Important Clarification
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SMS is separate from Compose
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SMS messages are sent only as text messages
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No subject line or rich formatting is available
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Email and in-app messaging are not included in SMS
Key Notes
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SMS delivery depends on configured SMS gateway settings
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Message length may be limited based on SMS standards
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Charges may apply depending on SMS provider
Summary
The SMS feature provides a fast and reliable communication channel for urgent messaging. By enabling direct text communication, it ensures that important updates reach recipients instantly.