The Parent Information page provides a complete overview of a parent or guardian’s general details, contact information, portal access, login information, and associated students. Authorized users can review the existing information and update the parent record when changes are required.

Navigate to Parent Information

1. Log in to openSIS.
2. Select the required school and academic year.
3. From the left navigation menu, select Parents.
4. Locate the required parent on the Parents List.
5. Select the parent’s name.

The Parent Information page will open with General Info selected.

Navigation: Parents > Parent’s Name > General Info

Review General Information

The General Information page organizes the parent’s details into several sections.

Identification Information

This section displays the parent’s basic identifying information:

• Name: The parent’s complete name, including salutation, middle name, or suffix when provided.
• User Profile: Identifies the profile assigned to the user, such as Parent.
• First Language: Shows the parent’s recorded first or preferred language.

Contact Information

This section may include:

• Home Phone
• Mobile Phone
• Work Phone
• Work Email
• Personal Email

A hyphen may be displayed when a particular contact detail has not been entered.

Access Information

This section displays information related to the parent’s openSIS portal access:

• Login Email Address: The email address the parent uses to sign in.
• Portal Access: Indicates whether the parent is permitted to access the portal.
• Allow SSO Login: Indicates whether Single Sign-On is enabled for the parent.
• Disable Parent: Shows whether the parent account has been disabled.
• Last Login: Displays the parent’s most recent login date and time when login activity is available.

Associated Students

The Associated Students section displays the students connected to the parent record. Each student card may show:

• Student name
• Grade level
• School
• Parent–student relationship

Depending on the user’s permissions, options may also be available to manage the association or open related student information.

Edit Parent Information

1. From the parent’s General Info page, select Edit Information.
2. Review and update the necessary information.
3. Select Submit to save the changes.

Select Cancel if you do not want to save the updates.

Update Identification Information

The following fields are available under Identification Information:

• Salutation: Select the appropriate title, such as Mr., Mrs., Ms., or Dr.
• First/Given Name: Enter the parent’s first name. This is a required field.
• Middle Name: Enter the parent’s middle name, if applicable.
• Last/Family Name: Enter the parent’s last name. This is a required field.
• Suffix: Select a suffix, such as Jr. or Sr., when applicable.
• User Profile: Review or select the appropriate user profile.
• First Language: Select the parent’s first or preferred language.

Enter the parent’s name accurately because it is used throughout openSIS to identify the parent record.

Update Contact Information

Enter or modify the parent’s available contact details:

• Personal Email
• Work Email
• Home Phone
• Mobile Phone
• Work Phone

Keeping this information current helps the institution communicate with parents through the appropriate channels. The parent’s personal or work email is separate from the Login Email Address, which is specifically used for portal authentication.

Manage Portal Access

Use the Portal Access toggle to determine whether the parent can sign in to the openSIS parent portal.

• Turn Portal Access on to permit portal access.
• Turn it off when the parent should not be able to use the portal.

When portal access is enabled, review the Login Email Address to confirm that the correct email has been entered.

Note: A login email address should be valid and available to the parent. It may be used for authentication and account-related communication.

Allow SSO Login

The Allow SSO Login toggle determines whether the parent is permitted to use Single Sign-On.

1. Turn on Allow SSO Login when SSO has been configured for the institution and the parent should authenticate through the connected identity provider.
2. Leave the option turned off when the parent will use the standard openSIS login method.

Enabling this option does not configure SSO for the institution. The required SSO configuration must already be completed.

Set or Reset the Parent’s Password

The Set or Reset Password option is available in the Access Information section.

1. Confirm that the Login Email Address is correct.
2. Select the Set or Reset Password checkbox.
3. Complete any password-related fields or instructions presented by the system.
4. Select Submit to save the changes.

Use this option when setting up access for a parent or helping a parent regain access to the portal.

Disable a Parent

Select Disable Parent when the parent record must remain in openSIS but the account should no longer be active.

1. Select the Disable Parent checkbox.
2. Review the other information on the page.
3. Select Submit.

Disabling a parent is different from removing the parent’s association with an individual student. If only a particular parent–student relationship is no longer applicable, manage that association instead of disabling the complete parent account.

Update the Profile Photograph

The parent’s photograph appears in the profile panel.

1. Select the profile photograph area.
2. Choose the appropriate image from your device.
3. Complete the upload process.
4. Save the parent record if required.

Use a clear and appropriate image that follows the institution’s guidelines.

Important: The ability to view or update parent information depends on the user’s assigned role and permissions.