The Address Info section of a parent profile stores the parent or guardian’s home address. Authorized users can review the recorded address, check whether it matches an associated student’s home address, view the location on a map, and update individual address fields when information changes.

Maintaining accurate parent addresses helps institutions keep family records consistent and supports communication, reporting, emergency contact processes, and other administrative activities.

Navigate to the Parent’s Address Information

1. Log in to openSIS.
2. Select the required school and academic year.
3. From the left navigation menu, select Parents.
4. Locate the required parent on the Parents List.
5. Select the parent’s name to open the Parent Information page.
6. From the profile menu on the left, select Address Info.

The parent’s current home address will be displayed.

Navigation: Parents > Parent’s Name > Address Info

Review the Parent’s Home Address

The Address Information page displays the parent’s recorded home address. Depending on the information available, it may include:

• Street Address 1: The primary street address, building number, or house number.
• Street Address 2: Additional address information, such as an apartment, unit, floor, suite, or locality.
• Country: The country in which the parent resides.
• State/Province/Locality: The applicable state, province, region, or locality.
• City: The city or town associated with the address.
• Zip/Postal Code: The postal or ZIP code for the address.

A field may appear blank when the corresponding information has not been entered.

Identify an Address Shared with a Student

A Same as Student’s Home Address indicator may appear when the parent’s home address matches the home address recorded for an associated student.

This indicator helps administrators understand that the parent and student share the same address. It can also help prevent unnecessary duplicate changes when reviewing family records.

When a parent is associated with multiple students, confirm that the address is still applicable to the parent before making any changes. Updating the parent’s address should be based on the parent’s current residential information and the institution’s record-management procedures.

Note: The indicator communicates the relationship between the stored parent and student addresses. Always review the relevant student record separately if the student’s address also needs to be changed.

View the Address on a Map

If map functionality is available, the Show on Map option appears beside the Home Address heading.

1. Open the parent’s Address Info page.
2. Review the displayed address for completeness.
3. Select Show on Map.
4. The system will use the recorded address to display or locate the corresponding place through the available map service.

The accuracy of the displayed location depends on the completeness and accuracy of the address. If the map does not identify the correct location, review the street, city, state or province, country, and postal code before trying again.

Edit the Parent’s Address

1. From the Address Info page, select Edit Information.
2. The address fields will become editable.
3. Update the necessary information.
4. Select Update to save the changes.

Select Cancel if you want to leave the edit page without saving the updates.

Complete the Address Fields

Enter the information in the appropriate fields:

Street Address 1

Enter the parent’s primary street address. This generally includes the building or house number and street name.

Street Address 2

Enter supplementary address details when applicable, such as:

• Apartment number
• Unit number
• Suite
• Floor
• Building name
• Neighborhood or locality

If no additional information is required, this field may be left blank.

Country

Select the parent’s country from the available list. Selecting the correct country helps ensure that the appropriate state, province, or locality options are available.

State/Province/Locality

Select the relevant state, province, region, or locality. The terminology and available values may vary depending on the selected country.

City

Enter the applicable city or town. Use the institution’s preferred naming format and avoid unnecessary abbreviations unless they are part of the official address.

Zip/Postal Code

Enter the ZIP or postal code in the format used by the selected country. Depending on the country, postal codes may contain numbers, letters, spaces, or hyphens.

Save and Verify the Updated Address

After entering the address:

1. Review every field for accuracy.
2. Confirm that the selected country and state or province are correct.
3. Select Update.
4. Return to the Address Information view.
5. Verify that the updated address is displayed correctly.
6. If needed, select Show on Map to confirm that the address resolves to the expected location.

If the parent shares a residence with an associated student, check whether the student’s address must also be updated. Parent and student records should be kept consistent, but an administrator should not assume that every associated parent lives at the same address as the student.

Important: Address information is sensitive personal data. It should only be viewed or updated by authorized users and managed according to the institution’s privacy and record-retention policies.