Overview

Communication Groups help administrators send messages to multiple users without selecting recipients individually each time. As users join, leave, or change roles within the institution, administrators can update group membership to ensure messages are delivered to the correct audience.

Accessing Communication Groups

1. Navigate to Communication.
2. Select Groups.
3. Locate the communication group you want to update.
4. Click the Edit icon next to the group.

The Edit Communication Group window opens.

Adding Users to a Group

1. In the Group Members section, select the users you want to add.
2. You can choose one or more users based on your communication requirements.
3. After selecting the required users, click Save.

The selected users are added to the communication group and will receive future messages sent to that group.

Removing Users from a Group

1. Open the communication group in Edit mode.
2. In the Group Members list, deselect the users you want to remove.
3. Click Save.

The removed users will no longer receive messages sent to the communication group.

Updating Group Membership

Administrators can modify group membership at any time. Changes take effect immediately after the group is saved.

It is recommended to review communication groups periodically to ensure that only the intended recipients remain members.

Best Practices

• Keep group membership up to date as students, parents, or staff join or leave the institution.
• Remove inactive or outdated users to avoid sending unnecessary communications.
• Organize users into meaningful groups, such as classes, departments, or committees, for efficient messaging.
• Review group membership regularly to ensure important announcements reach the correct recipients.