Overview

The Inbox is the central location for viewing messages received from students, parents, staff members, and communication groups. It allows administrators to monitor incoming communications, review message history, and respond to conversations from a single interface.

Accessing the Inbox

1. Navigate to Communication.
2. Select Inbox from the navigation panel.

The Inbox opens and displays a list of received messages.

Inbox Layout

The Inbox is divided into two sections:

• Message List – Displays all received conversations.
• Conversation Panel – Displays the complete contents of the selected message.

This layout allows you to browse messages while viewing conversation details without leaving the page.

Viewing Received Messages

Each message in the Inbox displays key information, including:

• Sender name
• Message preview
• Date and time received

Unread and newly received messages are displayed in the message list, helping administrators quickly identify communications that require attention.

Reading a Conversation

Click any message in the Inbox to open the conversation.

The conversation panel displays:

• Sender information
• Recipient details (where applicable)
• Date and time of the message
• Subject (if provided)
• Complete message content
• Previous messages within the same conversation

This threaded view makes it easy to follow ongoing discussions.

Reviewing Conversation History

The Inbox maintains conversations together, allowing administrators to review previous exchanges without searching through individual messages.

This helps maintain context when communicating with students, parents, or staff members.

Managing Daily Communications

Regularly reviewing the Inbox helps administrators:

• Respond promptly to important inquiries.
• Monitor communication from parents, students, and staff.
• Stay informed about school-related discussions.
• Ensure important requests are not overlooked.

Best Practices

• Check your Inbox daily for new communications.
• Open messages promptly to stay informed about ongoing conversations.
• Review previous messages before replying to maintain context.
• Keep communication professional and timely when responding to users.
• Use communication groups when replying to common announcements rather than sending individual messages repeatedly.