In openSIS, applicant email communication is managed within the Admissions module using predefined events.

Email messages are configured for each stage of the applicant lifecycle to ensure timely and automated communication.

Where to Configure Email Messages

Navigate to:

Admissions → Email Templates

This section displays a list of system-defined events such as:

• Applied
• Directly Enrolled
• Incomplete Application
• Accepted
• Rejected
• Provisionally Accepted
• Enrolled
• Waitlisted

Each event corresponds to a specific stage in the admissions process.

How Email Configuration Works

openSIS uses an event-based email configuration model, where each event has its own email message.

• Emails are triggered automatically based on applicant status or actions
• Each event contains its own Subject and Email Body
• Users can customize the message content for each event

Note: Email messages are configured per event and are not managed as standalone templates.

Steps to Configure an Email Message

1. Go to Admissions → Email Templates
2. Select the required event (e.g., Directly Enrolled)
3. Update the following fields:
   • Subject – Enter the email subject line
   • BCC (optional) – Add recipients if required
   • Email Body – Edit the message using the rich text editor
4. Insert placeholders from the available fields panel (e.g., {First_Name}, {School_Name}, {Applicant_ID}, etc)
5. Click Update to save the changes

How Emails Are Triggered

Emails are sent automatically when the corresponding event occurs.

For example:

• When an applicant is marked as Accepted, the “Accepted” email is triggered
• When a student is Directly Enrolled, the respective email is sent

Best Practice

Customize each event’s email message clearly to ensure applicants receive accurate and relevant communication at every stage of the admissions process.