OpenSIS SaaS Help And Support Portal

Knowledge Base
Getting Started
Learn the basic setup steps and key concepts needed to start using openSIS for the first time.
openSIS Lexicon
Understand the key terms, labels, and module-specific terminology used across openSIS.
openSIS Settings Guide
Learn how to configure and manage institution-wide settings in openSIS, including school setup, grading, attendance, billing, SSO, LMS integrations, and other system preferences.
Administration Guide
Explore admin-side features and workflows for managing students, staff, academics, communication, reports, and daily school operations.
Teacher Portal
Learn how teachers can manage attendance, grades, assignments, course information, and classroom-related activities in openSIS.
Parent Portal
Understand how parents can access student information, view academic progress, attendance, communication, and other parent-facing features.
Student Portal
Learn how students can access their profile, schedules, grades, attendance, course requests, and other student-facing features.
Tools & Utilities
Access useful openSIS tools and utilities that support data management, imports, exports, and other system-level tasks.
Support Videos
Watch step-by-step openSIS tutorial videos to understand common workflows and system features.
FAQ
Get quick answers to frequently asked questions about using openSIS and resolving common issues.
Contact Us
Find the available support channels and learn how to contact the openSIS team for assistance.

Recent Articles
Manage Applicant Enrollment Statuses
Overview Enrollment statuses represent the different stages an applicant may move through during the admissions process. openSIS includes default enrollment statuses and also allows institutions to create additional statuses based on their admission ...
How to Configure Email Server Settings in openSIS
Overview The Email Server tab under Default Communication Settings allows administrators to configure the email service used by openSIS for system-generated emails. Schools can configure email delivery using either an SMTP Relay Setting or an API ...
Re-enroll Inactive Students
The Re-enroll Student function allows authorized users to create a new enrollment for students who are currently inactive. Administrators can search for inactive students, review their previous enrollment and exit details, select one or more ...
Group Assign Information to Multiple Students
The Group Assign Student Info function allows authorized users to update the same information for multiple students at one time. Users first search for and select the required students, then enter values under the applicable information tabs. Only ...
Manage Student Documents and Folders
The Documents section provides a dedicated repository for files associated with an individual student. Authorized users can create folders, upload documents, organize records, and navigate through the student’s document structure. Documents copied ...

Popular Articles
How to setup openSIS for the first time
Once you log in for the first time, you are shown a screen as given below. The screen has 6 categories with items that you have to set before you can start enjoying openSIS. 1. School Setup (a) Calendar - The calendar will be already created for you. ...
Teacher Dashboard Overview
The Teacher Dashboard in openSIS provides teachers with a centralized view of daily academic activities, alerts, classes, schedules, communication, and course performance. It helps teachers quickly identify items requiring attention and access ...
Frequently Asked Questions (FAQ) About Subscription
What happens after the trial expires? At the end of the trial, you get to choose from the available paid tiers for continuation. Can I switch to another plan after purchase? Yes, you can switch to another plan from your My Account page inside ...
Creating and Managing Custom User Profiles
Description Custom User Profiles allow administrators to create role-specific access profiles beyond the default profiles provided in openSIS. These profiles are useful when an institution needs a user role with a customized set of permissions. For ...
Contact openSIS Support
Overview openSIS provides multiple support options so users can get help when they need assistance with the system. You can contact the support team by phone, WhatsApp, or email from the Help & Support section inside openSIS. Navigation Path Menu > ...

OpenSIS SaaS Help And Support Portal | Knowledge Base